Saturday, 2 March 2013

Please add Durham NARPO (durhamnarpo@gmail.com) to your contacts list

We have had a couple of queries from people on the notification list to the effect that they have not been receiving emails recently.

The emails are being sent out as normal and we have had none returned to us as undeliverable so we can only presume that they are getting caught up in your providers Spam Filter.

Please add Durham NARPO to your contacts list, with the email address of durhamnarpo@gmail.com and check your Spam Filter to make sure there are no emails in the Spam Box. If they have gone in there mark them as NOT Spam.

This is the advice that Google give to users :

Legitimate mail is marked as spam

If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click the Not Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.

If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by:

  • Adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless we know with high confidence that they are spam.
    • Some messages sent from contacts which are very clearly spam can be sent directly to your Spam label. More importantly, in some cases messages from contacts will not be sent to Spam but will be marked with a red warning banner if the content is suspicious - for example, your friend's or contact's account has been compromised and used to send phishing messages.
  • Creating a filter so the messages are never sent to Spam.

If you have not received any of the recent notifications, please drop us an email to durhamnarpo@gmail.com and we will send you a test email

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